Are you experienced in taking patient vital signs and medical histories? I have had a lot of practice drawing blood from fellow students, family, and friends as a core component of my training, and continued receiving experience throughout my internship.”ĩ. Phlebotomy is an important part of a medical assistant’s job, so employers will want to make sure you are trained and ready to take on that responsibility, even if you have not had any experience in the field yet.Įxample: “I am comfortable with drawing blood and all phlebotomy procedures, and did well in my training program. Have you been trained in phlebotomy? Are you comfortable drawing blood? I have been trained on medical billing and coding and Electronic Health Records, and I am comfortable talking to patients both on the phone and in person.”Ĩ. This is another good opportunity to bring up your EHR and medical billing and coding training.Įxample: “We learned many front office duties in my training program, with an emphasis on customer service and professionalism. Be ready to talk about the office tasks you have been trained to do. It is common for medical assistants to do a combination of clinical tasks and administrative work. Are you experienced in front office administrative responsibilities? Are you comfortable on the phone? At my internship, I learned to be careful about patient privacy, for example only using patients’ first names in the waiting room, making sure patient charts were kept out of view of others, and making sure the exam room door was closed before any discussions took place.”ħ. It’s a good idea to brush up on HIPAA protocol before your interview, as it is an important part of a medical assistant’s job.Įxample: “I was trained in HIPAA protocol during my medical assistant certification program. As a medical assistant, how will you ensure that you are following HIPAA guidelines? I am also experienced with all Microsoft Office programs.”Ħ. I am also trained in medical billing and coding, and have learned how to process claims with Medicare, Medicaid, and private insurance companies. It may be a good idea to take some notes to remind yourself of the specific computer programs you are experienced with.Įxample: “ I am trained in Electronic Health Records software, specifically the Example program. When answering this question, be sure to mention your medical billing and coding training, as well as your Electronic Health Records training, as both are very important when employers are looking to hire candidates. Simply mention areas where you are looking to improve.Įxample: “ I am currently more comfortable with clinical tasks than administrative responsibilities, but I am good at communicating, so I am confident that I can adapt to that role quickly.” When answering this question, do not put yourself down or say you are bad at something. I am also good as communicating with patients and making them feel comfortable.” Simply discuss the areas that you feel you are strongest in.Įxample: “ My phlebotomy skills are one of my biggest strengths. When answering this question, it’s important not to brag. Now that I have graduated and completed my internship, I am looking forward to finding a full-time position and continuing my professional growth.” If you are new to the medical assistant field, tell them about your experience with ACI’s 180-hour internship, included in the medical assistant certification program.Įxample: “ I recently completed a 180-hour internship at AM/PM Walk-in Urgent Care, where I got valuable hands-on experience in the responsibilities of a medical assistant. If you have prior experience as a medical assistant, tell them where you have worked, and how long you worked there. How much experience do you have as a medical assistant? I especially enjoy communicating with patients and helping to make their experience easy and comfortable.”Ģ. Instead of sharing hobbies or personality traits, keep your answer focused on your professional experience and education.Įxample: “ I recently completed the medical assistant certification program at ACI Medical & Dental School, where I learned to work with patients while taking their vital signs, and assisted doctors in physical exams and other procedures. This is a basic interview question that can be tough to answer due to its open-ended nature. It might also help to have a friend use these questions to give you a practice interview. Are you preparing for a job interview for a medical assistant position? Familiarizing yourself with these common interview questions will help you have answers ready and feel more comfortable.
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